Social Media Specialist Account Manager (Open to Remote or On-Site)
webfx.com Harrisburg, PA Full-time
Hi there! We’re WebFX, a full-service digital marketing agency based in the US. We’ve been named the Best Place To Work in Pennsylvania 9 times in a row and we’d love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers – that’s where you come in!
We’re looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
You Might Be a Great Fit For This Position if You Have…
Working Location
We’re looking for a Social Media Specialist Account Manager who will join our team either on a remote basis, or from one of our offices in Pennsylvania, Florida, or Michigan.
A Bachelor’s Degree
Successful FXers in this role have majored in Marketing, Advertising, Social Media Management, Journalism, PR, Communications, Information Systems, Business, and beyond
GPA above 3.4
Related Skills and Experiences
3+ years experience in social media advertising and analytics
Experience managing client relationships as an account manager
Strong customer service skills – you’re confident and comfortable jumping on a call with a client, and leading the conversation!
Experience in any ads manager
Google Analytics and/or analytical/research skills
Advertising/marketing agency experience
Basic HTML or image editing experience
Blogging experience
Excel/Google Docs skills
Presentation skills
Any of these Signature FXer Traits!
You have an interest in the web and stay up-to-date on new and developing technologies
You are a professional, dependable, and independent worker with a strong work ethic
You’re self-motivated, thrive on challenges, and enjoy getting things done
You have an eye for detail and dedication to high-quality work
You have an exceptional level of follow-through
You are a proactive, creative problem-solver who faces challenges with a can-do mindset
You possess excellent time/project management skills
You have solid analytical skills and a knack for making data-driven decisions
You work with a sense of urgency and can consistently meet deadlines
You are an outstanding communicator and possess strong interpersonal skills
You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills
If any of these sound like you, then we want to hear from you! We are committed to growing 1% better everyday, and we believe working at WebFX could quite possibly make your life 1(00)% better – after all, you would be surrounded by the #BestCoworkersinPA!
In This Role, You’ll Get To…
-Work directly with a portfolio of clients as their direct point of contact at WebFX, educating them through clear communication, and helping them achieve their goals
-Work to maintain our world-class client retention rate by developing and fostering long-lasting client relationships
-Manage paid social campaigns (think Facebook Ads!) as well as online media ad campaigns and work to ensure a positive ROI for clients
-Analyze key metrics and performance data (in Google Analytics and beyond) and prepare monthly campaign reports
-Create a unique social media strategy for each client, focusing on targeting correct audiences, creating key messaging for content, and aligning with client business objectives
-Develop appropriate social strategies and action plans/optimizations based on data
-Interpret web analytics, demographic data, market research, and buyer behaviors, and create and execute strategies as they relate to findings
A Typical ‘Day in the Life’ Might Consist of:
15% developing client strategy and performing competitor analysis
20% analyzing key social metrics and creating client reports
30% communicating with clients
35% managing and optimizing social media advertising campaigns
100% pursuing your own personal best while delivering real-world impact for our clients!
Note: The Social Media Specialist Account Manager is a client-facing position
What You’ll Get From Us!
Opportunities to Learn and Train With Our Team!
-Our “Bootcamp” training program will be provided for new FXers to learn, grow and develop both in and out of the office in the specific hard skills necessary to be successful in their position
-World-class on-the-job training from the experts (think Social Media Team Leaders, not the HR team) as well as opportunities for ongoing personal learning and development
-On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates, and monthly Lunch-and-Learns.
A Place to Grow Your Career
WebFX grew 250%+ over the past 3 years, and we promote almost exclusively internally. Merit-based promotional opportunities are abundant for new FXers who meet or exceed position performance metrics.
Potential promotional path for Social Media Specialist Account Manager:
Social Media Analyst
Social Media Consultant
Lead Social Media Consultant
Sr. Social Media Consultant
Compensation
Negotiable, based on work experience