Embark on an exciting career with Patrique Mercier Recruitment JP and find your place in sunny Greece as a Portuguese-speaking customer service representative! This unique role offers fully paid relocation, allowing you to enjoy a new cultural experience while contributing to our high-performing customer service team. As part of your responsibilities, you will assist customers by addressing their inquiries and providing solutions related to our automotive brands. Immerse yourself in Greece’s stunning landscapes and vibrant culture while honing your professional skills in a dynamic work environment. If you are enthusiastic about delivering exceptional customer service and are ready for a life-changing adventure, we invite you to apply!

Responsibilities

• Provide top-notch customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Troubleshoot customer inquiries and resolve issues efficiently while maintaining a positive customer experience.
• Stay up-to-date on company products and services to offer accurate assistance and information to customers.
• Maintain comprehensive records of customer interactions in the company’s CRM system.
• Collaborate with team members to share insights and strategies for enhancing customer satisfaction.
• Engage in ongoing training and development to refine your skills and improve service quality.
• Contribute ideas for process improvements to elevate the overall customer service experience.

Requirements

• Fluent in Portuguese, both written and spoken; proficiency in English is required.
• Exemplary communication and interpersonal skills focused on customer satisfaction.
• Able to work effectively in a fast-paced, diverse environment.
• Strong analytical and problem-solving abilities.
• Prior experience in customer service or a related field is preferred.
• Familiarity with CRM tools and customer support software.
• A positive mindset, adaptability, and a eagerness to explore new cultural opportunities.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )