Join Patrique Mercier Recruitment JP as a Norwegian Technical Support Specialist for a leading tech company and embrace the opportunity to work in beautiful Greece! This exciting role includes a fully paid relocation package, making your transition to a new culture smooth and hassle-free. In this position, you will provide exemplary technical support to Norwegian-speaking customers, assisting them with various inquiries regarding innovative technology products and services. You’ll gain valuable experience in a collaborative environment where your problem-solving skills will shine. If you are passionate about technology and helping customers, this role is an excellent fit for you!

Responsibilities

• Provide high-quality technical assistance to Norwegian-speaking customers via phone, email, and chat.
• Diagnose and troubleshoot technical issues related to the company’s products and services efficiently.
• Collaborate with engineering teams to escalate and resolve complex technical problems.
• Document all customer interactions and technical issues accurately in the CRM system.
• Engage in ongoing training to enhance product knowledge and refine customer support skills.
• Offer valuable feedback to improve support processes and enhance customer satisfaction.
• Assist in the onboarding and training of new team members as required.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Strong technical aptitude and problem-solving abilities.
• Excellent communication and customer service skills.
• Previous experience in technical support or IT is preferred but not mandatory.
• Ability to quickly learn new technologies and processes.
• Team-oriented mindset with a genuine passion for helping others.
• Willingness to relocate to Greece and immerse yourself in a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )