patrique-mercier-recruitment-jp Athens, Attica, Greece Full-time 2024-09-24

Join the vibrant team at Patrique Mercier Recruitment JP and start your exciting journey in Greece! We are currently looking for Norwegian-speaking customer service representatives to provide exceptional support for our esteemed automotive clients. This fantastic opportunity includes fully paid relocation, allowing you to experience the beauty and culture of Greece while advancing your career. In this role, you will engage with customers, helping to resolve inquiries and offering solutions that enhance their experience with our products and services. If you are passionate about customer service and ready to embrace a new adventure in a stunning setting, we want to hear from you!

Responsibilities

  • Deliver outstanding customer service to Norwegian-speaking clients through multiple channels, including phone, email, and live chat.
  • Efficiently address customer inquiries and troubleshoot issues to ensure satisfaction.
  • Stay informed about our products and services to provide accurate and relevant information to customers.
  • Document customer interactions diligently in the company’s CRM system.
  • Collaborate with team members to foster a supportive work environment and improve service processes.
  • Participate in training sessions to continuously develop skills and enhance service delivery.
  • Share ideas for optimizing the customer experience and operational efficiency.

Requirements

  • Fluent in Norwegian, both written and spoken.
  • English is required, both spoken and written
  • Strong communication skills with a commitment to providing excellent customer service.
  • Ability to manage multiple tasks in a dynamic and fast-paced environment.
  • Effective problem-solving skills and a detail-oriented mindset.
  • Previous experience in customer service or a similar field is preferred.
  • Comfortable using CRM systems and customer support platforms.
  • Enthusiasm for learning and adapting to new cultural experiences.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )