patrique-mercier-recruitment-jp Athens, Attica, Greece Full-time 2024-09-25

Join the innovative team at Patrique Mercier Recruitment JP and kickstart your career in sunny Greece! We are seeking enthusiastic Norwegian-speaking customer service representatives to work with a major tech company, offering a unique opportunity that includes paid relocation. This role allows you to engage with tech-savvy customers, assisting them with inquiries and providing top-tier support while enjoying the beautiful surroundings and rich culture that Greece has to offer. If you have a passion for technology and a commitment to customer satisfaction, this is the perfect opportunity to grow your career abroad in a vibrant and supportive environment.

Responsibilities

  • Provide exceptional customer support to Norwegian-speaking clients via phone, email, and chat.
  • Assist customers with their inquiries and troubleshoot issues effectively and efficiently.
  • Maintain a thorough understanding of the company’s products and services to provide accurate and timely assistance.
  • Document all customer interactions in the company’s CRM system to ensure accurate record-keeping.
  • Collaborate with colleagues to identify areas for improvement in customer service processes.
  • Participate in ongoing training sessions to stay updated on product changes and service enhancements.
  • Contribute to a positive team environment through sharing best practices and celebrating successes.

Requirements

  • Fluent in Norwegian, both written and spoken; proficiency in English is required.
  • Exceptional communication and interpersonal skills with a strong customer service focus.
  • Ability to adapt and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Previous experience in customer service or a tech-related field is a plus.
  • Familiarity with CRM systems and customer support tools.
  • A positive attitude, flexibility, and eagerness to embrace a new culture and lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )