Norwegian Customer Service for Major Tech Company (In Greece – Paid Relocation)
patrique-mercier-recruitment-jp Athens, Attica, Greece Full-time 2024-09-25
Join the innovative team at Patrique Mercier Recruitment JP and kickstart your career in sunny Greece! We are seeking enthusiastic Norwegian-speaking customer service representatives to work with a major tech company, offering a unique opportunity that includes paid relocation. This role allows you to engage with tech-savvy customers, assisting them with inquiries and providing top-tier support while enjoying the beautiful surroundings and rich culture that Greece has to offer. If you have a passion for technology and a commitment to customer satisfaction, this is the perfect opportunity to grow your career abroad in a vibrant and supportive environment.
Responsibilities
- Provide exceptional customer support to Norwegian-speaking clients via phone, email, and chat.
- Assist customers with their inquiries and troubleshoot issues effectively and efficiently.
- Maintain a thorough understanding of the company’s products and services to provide accurate and timely assistance.
- Document all customer interactions in the company’s CRM system to ensure accurate record-keeping.
- Collaborate with colleagues to identify areas for improvement in customer service processes.
- Participate in ongoing training sessions to stay updated on product changes and service enhancements.
- Contribute to a positive team environment through sharing best practices and celebrating successes.
Requirements
- Fluent in Norwegian, both written and spoken; proficiency in English is required.
- Exceptional communication and interpersonal skills with a strong customer service focus.
- Ability to adapt and work efficiently in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Previous experience in customer service or a tech-related field is a plus.
- Familiarity with CRM systems and customer support tools.
- A positive attitude, flexibility, and eagerness to embrace a new culture and lifestyle.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )