Join Patrique Mercier Recruitment JP and seize an incredible opportunity to work with a major tech brand as a German Customer Service Agent in beautiful Greece! This role comes with a fully paid relocation package, making your transition to the Mediterranean both smooth and exciting. In this dynamic position, you will provide top-tier customer support to German-speaking clients, addressing their concerns and ensuring a fantastic service experience. If you are tech-savvy, customer-focused, and ready to embrace life in a vibrant country, this is the perfect role for you!

Responsibilities

• Assist German-speaking customers via phone, email, and chat, delivering exceptional support.
• Resolve customer inquiries and technical issues efficiently while maintaining a positive demeanor.
• Keep up to date with company products and services to provide accurate information.
• Log customer interactions in the CRM system with attention to detail.
• Work collaboratively with team members to enhance service delivery and share insights.
• Participate in ongoing training to develop your skills and enhance product knowledge.
• Provide feedback to management for process improvements and heightened customer satisfaction.

Requirements

• Fluency in German and English, both written and verbal.
• Strong communication skills with a dedication to customer satisfaction.
• Previous experience in customer service or technical support is a plus.
• Ability to thrive in a fast-paced, tech-driven work environment.
• Problem-solving skills and a proactive, customer-oriented mindset.
• Strong team player who enjoys collaborating with others.
• Willingness to relocate to Greece and engage in a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )