Are you ready to take your career to the next level while enjoying the sun-soaked beauty of Greece? Patrique Mercier Recruitment JP is on the lookout for passionate Italian-speaking customer service representatives to join our dynamic team. This role comes with fully paid relocation, giving you the chance to embrace new experiences and cultures while providing top-notch support to our customers. In this position, you will engage with our esteemed clients regarding their inquiries or issues, ensuring their satisfaction with our services. If you have a flair for customer service and are eager to begin an adventure amidst the picturesque landscapes of Greece, we want to hear from you!

Responsibilities

• Provide outstanding customer support to Italian-speaking clients through multiple communication channels, including phone, email, and chat.
• Assist customers by addressing their inquiries and resolving issues in an effective and timely manner.
• Maintain an in-depth knowledge of our products and services to offer accurate information to customers.
• Document all customer interactions meticulously within the company’s CRM system.
• Collaborate with fellow team members to devise strategies for improving customer satisfaction.
• Participate in training and development sessions to keep your skills sharp.
• Contribute innovative ideas for enhancing customer experience and service processes.

Requirements

• Fluent in Italian, both written and spoken; proficiency in English is required.
• Exceptional communication and interpersonal skills focused on customer satisfaction.
• Ability to multitask and perform well in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Previous experience in customer service or a related field is preferred.
• Familiarity with CRM systems and customer interaction tools.
• A positive attitude and a strong willingness to learn and adapt in a new cultural setting.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )