Embark on an exciting career journey with Patrique Mercier Recruitment JP as an Irish Speaking Technical Customer Service Specialist in beautiful Greece! This position not only offers a fully paid relocation package but also the opportunity to work with a leading Big Tech company known for its innovative products and exceptional customer service. In this role, you will assist Irish-speaking customers with their technical inquiries, troubleshooting issues and providing solutions to ensure high levels of customer satisfaction. Join a dynamic and supportive team and enhance your career while enjoying the rich culture and sun-soaked landscapes of Greece. If you are passionate about technology and helping others, this is your chance to make a meaningful impact!

Responsibilities

• Deliver high-quality technical support to Irish-speaking customers via phone, email, and chat.
• Identify and resolve technical issues efficiently while ensuring a positive customer experience.
• Collaborate with internal teams to address complex technical inquiries effectively.
• Maintain comprehensive documentation of customer interactions and technical solutions in the CRM system.
• Engage in continuous training to enhance product knowledge and customer service skills.
• Contribute to team discussions on improving service processes and customer experience.
• Support new team members through mentoring and onboarding processes.

Requirements

• Fluency in Irish and English, both written and spoken.
• Solid technical aptitude and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Experience in customer service or technical support is advantageous but not mandatory.
• A quick learner with the ability to adapt to new technologies and processes.
• A collaborative spirit with a genuine interest in helping customers succeed.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )