patrique-mercier-recruitment-jp Athens, Attica, Greece Full-time 2024-09-19

Join the dynamic team at Patrique Mercier Recruitment JP and take your career to new heights by relocating to beautiful Greece! We are on the lookout for Dutch-speaking customer service representatives to support some of the leading automotive brands. This unique opportunity not only offers a fully paid relocation but also the chance to immerse yourself in a vibrant culture while working in an exciting industry. In this role, you will engage with customers, helping them resolve inquiries and issues related to their automotive needs. Enjoy the perfect balance of professional growth and a stunning Mediterranean lifestyle as you collaborate with a dedicated team in a supportive environment. If you possess a passion for customer service and are eager to work in a picturesque setting, we invite you to apply and become part of our journey!

Responsibilities

  • Deliver exceptional customer service to Dutch-speaking clients through various communication channels.
  • Address customer inquiries efficiently and provide them with accurate information regarding automotive products and services.
  • Maintain customer satisfaction by resolving issues promptly and professionally.
  • Keep up-to-date with company offerings and automotive industry trends to better assist customers.
  • Document all customer interactions thoroughly in the company’s CRM system.
  • Work collaboratively with team members to enhance service strategies and initiatives.
  • Participate in training and development sessions to continuously improve service delivery.

Requirements

  • Fluent in Dutch, both written and spoken; proficiency in English is a plus.
  • Exceptional communication and customer service skills.
  • Ability to multitask and thrive in a fast-paced work environment.
  • Strong analytical and problem-solving capabilities.
  • Previous experience in customer service, preferably in an automotive or related field.
  • Familiarity with CRM systems and customer support tools.
  • A positive attitude, adaptability, and a strong willingness to learn.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )