Join Patrique Mercier Recruitment JP as a Hungarian Technical Support Specialist for a major tech company, and experience the beauty of Greece while advancing your career! This fantastic opportunity features a fully paid relocation package, ensuring a smooth transition to your new home. In this role, you’ll provide specialized technical assistance to Hungarian-speaking customers, addressing a range of inquiries related to innovative technology products and services. You’ll enhance your technical skills and problem-solving abilities in a collaborative environment filled with professionals dedicated to exceptional customer support. If you’re ready to embrace a new adventure and contribute to a dynamic team, this role is perfect for you!

Responsibilities

• Deliver exceptional technical support to Hungarian-speaking customers through various channels, including phone, email, and chat.
• Diagnose and resolve technical issues related to the company’s products and services efficiently.
• Collaborate with engineering teams to escalate and tackle more complex technical concerns.
• Document customer interactions and technical issues accurately within the CRM system.
• Participate in ongoing training to enhance product knowledge and improve support skills.
• Provide insights and suggestions to enhance support processes and customer satisfaction.
• Assist in the onboarding and training of new team members when necessary.

Requirements

• Fluency in Hungarian and English, both written and spoken.
• Solid technical aptitude and problem-solving capabilities.
• Excellent communication and customer service skills.
• Prior experience in technical support or IT is a plus but not essential.
• Ability to quickly learn new technologies and processes.
• Team-oriented approach with a commitment to helping others.
• Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )