patrique-mercier-recruitment-jp Athens, Attica, Greece Full-time 2024-09-25

Seize the opportunity to work and live in beautiful Greece with Patrique Mercier Recruitment JP! We are currently on the lookout for dedicated Hungarian-speaking customer service representatives to join our growing team. This position comes with fully paid relocation, allowing you to immerse yourself in a vibrant culture while working in a dynamic, fast-paced environment. In this role, you’ll be key in providing exceptional customer support to clients, assisting them with their inquiries related to various automotive brands. If you are passionate about helping others and looking for a chance to expand your horizons in an attractive Mediterranean setting, this is the perfect role for you!

Responsibilities

  • Provide high-quality customer service to Hungarian-speaking clients through various channels, including phone, email, and chat.
  • Address customer queries and resolve issues promptly to ensure satisfaction.
  • Maintain a thorough understanding of products and services to assist customers effectively.
  • Record all customer interactions accurately in the company’s CRM system.
  • Collaborate with fellow team members to enhance service strategies and ensure customer retention.
  • Participate in training and development sessions to improve service delivery.
  • Suggest improvements for processes and systems to enhance the customer experience.

Requirements

  • Fluent in Hungarian, both written and spoken; proficiency in English is a must.
  • Excellent communication skills, with a strong focus on customer service.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Strong problem-solving abilities and analytical skills.
  • Previous experience in customer service is preferred.
  • Familiarity with CRM systems and customer support tools is advantageous.
  • A positive attitude, adaptability, and eagerness to embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )