Take the next step in your career with Patrique Mercier Recruitment JP as a German Speaking Fraud Prevention Support Specialist in beautiful Greece! This position is designed for motivated individuals who are meticulous and passionate about safeguarding customer interests while enjoying the perks of a fully paid relocation package to this vibrant destination. In this role, you will be responsible for identifying and preventing fraudulent activities, ensuring a safe environment for our clients and their transactions. You’ll work closely with a dedicated team to analyze reports, monitor transactions, and provide top-notch support to our clients, all while immersing yourself in the rich culture and history that Greece has to offer. If you’re ready to make a meaningful impact in fraud prevention and elevate your career in a stunning locale, we invite you to apply and start your journey with us!

Responsibilities

• Analyze reports and flag suspicious activities to prevent fraud in customer transactions.
• Provide exceptional support to customers in German during their inquiries related to fraud prevention and security measures.
• Work collaboratively with internal teams to develop strategies for effective fraud detection and response.
• Keep detailed records of investigations and customer interactions in the company’s database.
• Participate in ongoing training to stay up to date with industry trends and best practices for fraud prevention.
• Actively contribute to team meetings, sharing insights and recommendations to enhance fraud prevention strategies.
• Maintain a high level of integrity and confidentiality in handling sensitive customer information.

Requirements

• Fluent in German and English, both written and spoken.
• Strong analytical skills and attention to detail, with the ability to identify patterns of fraudulent behavior.
• Excellent communication skills with a customer-focused attitude.
• Knowledge or previous experience in fraud prevention or security is an advantage.
• Ability to work autonomously and as part of a team in a fast-paced environment.
• Familiarity with CRM tools and data analysis software.
• Willingness to relocate to Greece with company support and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )