Transform your career with Patrique Mercier Recruitment JP and discover the beauty of Greece! We are excited to welcome dedicated German-speaking customer service representatives to our growing team. This role comes with fully paid relocation, offering you the chance to work in a vibrant environment while enjoying the Mediterranean lifestyle. In this customer service position, you will provide top-tier support to our clients, assisting them with inquiries and resolving issues related to our esteemed automotive brands. If you are motivated, customer-oriented, and ready for an exciting new chapter in your life, we want to hear from you!

Responsibilities

• Provide outstanding customer service to German-speaking clients through various communication channels, including phone, email, and chat.
• Resolve customer inquiries and issues promptly to ensure satisfaction and foster strong relationships.
• Maintain up-to-date knowledge of our products and services to deliver accurate information to customers.
• Document all customer interactions diligently in our CRM system.
• Work closely with team members to enhance the customer service experience and implement best practices.
• Participate in training sessions and team meetings focused on personal and team development.
• Suggest improvements to processes to enhance customer experience and efficiency.

Requirements

• Fluent in German, both written and spoken; English proficiency is required.
• Excellent communication and interpersonal skills with a strong focus on customer service.
• Ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Previous experience in customer service or a related field is preferred.
• Comfortable using CRM systems and customer support software.
• A friendly demeanor, adaptability, and eagerness to embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )