patrique-mercier-recruitment-jp Athens, Attica, Greece Full-time 2024-09-18

Become a part of the exciting world of technology with Patrique Mercier Recruitment JP as a Dutch Speaking Technical Customer Advisor in Greece! This role offers a fully paid relocation package, providing you with the opportunity to live and work in the beautiful landscapes of Greece. As a Technical Customer Advisor, you will support Dutch-speaking clients by assisting them with technical inquiries related to cutting-edge technology products. Your expertise and problem-solving abilities will play a crucial role in delivering exceptional customer support and ensuring customer satisfaction. Enjoy a dynamic work environment while embracing the rich culture and lifestyle that Greece has to offer. If you’re ready for a rewarding career in technology, apply now!

Responsibilities

  • Provide professional technical support and advice to Dutch-speaking customers via various communication channels.
  • Identify and troubleshoot technical issues related to products and services, ensuring swift resolutions.
  • Work collaboratively with internal teams to improve customer satisfaction and enhance service delivery.
  • Document all customer interactions and technical resolutions in the CRM system for future reference.
  • Participate in ongoing training to stay updated on products and improve customer service skills.
  • Engage in team meetings to share insights and contribute to service improvement initiatives.
  • Build strong relationships with clients, fostering trust and loyalty to the brand.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Strong technical skills and an understanding of technology products.
  • Outstanding communication and customer service abilities.
  • Previous experience in a customer support or technical role is a plus.
  • Problem-solving mindset and a proactive approach to addressing customer needs.
  • A willingness to learn and adapt to new technologies and processes.
  • Preparedness to relocate to Greece and enjoy a new cultural adventure.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )