Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Agent and embark on an exciting new adventure in beautiful Greece! This role comes with a fully paid relocation package, allowing you to transition smoothly to this vibrant country. As a vital member of our customer service team, you will engage with Dutch-speaking clients, addressing their needs and ensuring a superior service experience. We are looking for enthusiastic individuals who thrive in a dynamic environment and are eager to help customers. If you’re ready to combine your passion for customer service with the opportunity to explore a new culture, we would love to hear from you!

Responsibilities

• Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Effectively resolve customer issues and inquiries, providing timely and accurate solutions.
• Maintain comprehensive knowledge of our products and services to assist customers effectively.
• Document customer interactions and feedback within the company’s CRM system.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Engage in training programs to further develop your skills and product knowledge.
• Contribute suggestions for process improvements and team best practices.

Requirements

• Fluency in Dutch and English is essential.
• Strong communication skills with a focus on customer satisfaction.
• Able to work effectively in a fast-paced, team-oriented environment.
• Prior experience in customer service is advantageous but not required.
• Proactive and adaptable mindset with excellent interpersonal skills.
• Willingness to relocate to Greece and embrace a new lifestyle.
• Positive demeanor with a genuine passion for helping customers.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )