About Us
Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.
ABOUT THE ROLE
Galileo is looking for a Director of Implementation. We are looking for someone who can develop a deep product expertise to launch strategic partnerships across health plan and health system contracts. This role will also lead the development of scalable playbooks, tools, and systems to support the growth of the implementation function.
Here’s what you’ll do:
- Lead cross-functional teams (including sales, operations, product, engineering, clinical, marketing, finance, and data) to implement and launch health plan and health system partnerships and build longstanding, strong client relationships.
- Serve as the front-line to guide and collaborate with clients on technical implementations, onboarding, and ongoing success for virtual and home-and community delivery services.
- Own internal reporting on the status of implementations and all key milestones.
- Ensure all client goals and expectations are defined, recorded and communicated throughout Galileo.
- Drive scalable processes to systematically deliver best-in-market implementations.
ABOUT YOU
We would love to hear from you if you have the following or equivalent experience:
- 5-10 years of experience and a proven track record of leading technical implementations and working collaboratively with health plans and/or health systems on complex cross-functional project management with a strong attention to detail, communication, timelines, and dependencies.
- Exceptional written and oral communication and stakeholder management skills, both internally and externally.
- Deep content knowledge in healthcare plan operations, including key regulatory issues, sales and marketing, ecosystem interplay, and data exchange.
- A leader and doer who isn’t afraid to roll up their sleeves to support our partners
- Player mentality with the ability to work collaboratively across various functions and with colleagues at all levels
Compensation Range $140-$200K based upon prior experience, performance, and market dynamics
Benefits
- Medical / Dental / Vision insurance
- Flexible Spending Account
- Health Savings Account + match
- Company paid STD/LTD, AD&D, and Life insurance
- Paid Family Leave
- 401K + match
- Paid Time Off
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How We Hire
Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.
We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.