Patrique Mercier Recruitment PT is excited to announce an amazing opportunity for a Czech Speaking Customer Support Specialist in Greece! This role includes a fully paid relocation package, making it perfect for those looking to enhance their professional journey while experiencing the rich culture and stunning landscapes of Greece.

As a Czech Speaking Customer Support Specialist, you will be the primary point of contact for our Czech-speaking clients, delivering top-quality support and solutions. Your focus on customer satisfaction and efficiency will be crucial in helping us maintain strong client relationships. If you are eager to contribute to a supportive team and embrace an exciting new adventure, we want to hear from you!

Responsibilities

• Provide exceptional customer support to Czech-speaking clients through various channels.
• Handle customer inquiries and complaints with professionalism and empathy.
• Resolve issues efficiently, ensuring a positive experience for every customer.
• Maintain comprehensive knowledge of our products and services to assist customers effectively.
• Document customer interactions and feedback to enhance service delivery.
• Collaborate with team members to identify opportunities for improvement.
• Engage in ongoing training to refine your skills and knowledge.

Requirements

• Fluent in Czech (both spoken and written) with strong communication skills.
• Proficient in English for clear interaction.
• Experience in customer support or a similar role is preferred.
• Excellent problem-solving capabilities with the ability to manage diverse inquiries.
• Able to thrive in a dynamic and fast-paced environment.
• Friendly and professional attitude with a strong focus on customer satisfaction.
• Willingness to relocate to Greece and embrace a new cultural lifestyle.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )