Executive Assistant (US- Finance and Insurance)

pearltalent Philippines Full-time 2024-10-16

Job Title: Executive Assistant (US- Based Finance and Insurance)
Work Arrangement: Fully Remote
Job Type: Full-time
Salary Range: Up to $1500 per month, based on experience
Work Schedule: 40 hours per week, 9:00 am – 5:00 pm EST
Location: Remote

About Pearl Talent

Pearl Talent connects the top 1% of global candidates with leading startups in the US and EU. Our clients, backed by companies like OpenAI, a16z, and Founders Fund, have raised over $5B collectively. We prioritize long-term growth and promotion opportunities, frequently flying candidates to the US and EU for on-site work.

Why Work with Us?

At Pearl Talent, we work with founders who care deeply about their team’s success. In addition to growth opportunities, we offer retention bonuses at 3, 6, 9, and 12-month intervals, as well as community-driven benefits like an annual retreat.

About the Client
The company is a thriving community for women who embrace adventure, challenge their limits, and connect through shared outdoor experiences. We offer women-only events, weekend retreats, and adventure holidays, providing a supportive and inclusive environment for all women to push their boundaries and discover their fearless selves. Our mission is to unite women of diverse backgrounds through the power of outdoor adventures.

Role Overview
As an Executive Assistant, you will play a pivotal role in supporting the company’s growth initiatives. This role involves a combination of marketing, sales, and executive support tasks. You will be responsible for content management, CRM support, lead generation, scheduling, and administrative tasks to ensure the smooth operation of the team. The ideal candidate will have experience with tools like Squarespace, HubSpot, and ClickUp, as well as strong copywriting and organizational skills.

Key Responsibilities:
Administrative Support:

  • Help the Bookings Manager upload products to the booking system.
  • Research flights for future products.
  • Perform various administrative tasks.

Inbox Management:

  • Manage the customer support inbox with timely responses.
  • Prioritize and escalate complex inquiries.
  • Maintain organized records of customer interactions.

Marketing and Copywriting:

  • Create engaging content, including blogs, social media posts, and email campaigns.
  • Develop follow-up email campaigns for expired bookings.
  • Write product descriptions and promotional materials.
  • Maintain a consistent brand voice.
  • Assist in marketing strategies, content management, and CRM support.

Sales and Customer Support:

  • Respond to customer inquiries via email, providing accurate and helpful information.
  • Develop a deep understanding of products and communicate their key benefits.
  • Assist guests with researching flight times aligned with transfer schedules.
  • Answer questions about hotel amenities and general inquiries.
  • Write and update FAQs for the website.

Product Knowledge:

  • Quickly learn products and understand how to sell them.
  • Communicate effectively with customers.

Requirements

Must-Have:

    1. Proficiency in email and calendar management tools.
    2. Experience with CRM systems like Salesforce or HubSpot for data management.
    3. Strong task and project management skills, including experience with tools like Linear.
    4. Experience with Canva for design and Shopify for e-commerce management.
    5. Excellent attention to detail and organizational skills, with the ability to work efficiently in a fast-paced, remote environment.

Nice to Have:

    1. Previous experience managing financial or insurance work.
    2. Knowledge of video editing tools or coordination with video teams.
    3. Familiarity with Google Docs and Google Sheets for project tracking and reporting.
    4. Experience in customer service or client management, with a solution-oriented mindset.
    5. Can serve multiple executives.

Benefits

  • Competitive salary: Up to $1500 per month, based on experience and skills.
  • Remote work: Fully remote work from anywhere.
  • Generous PTO: Ample paid time off to rest and recharge.
  • Direct mentorship: Grow through guidance from international industry experts.
  • Learning & development: Ongoing access to resources for professional growth.
  • Global networking: Work and connect with professionals worldwide.
  • Work-life balance: Flexible hours that support a healthy work-life balance.