Director, Interactive Design

1Password Remote (US or Canada) Full-time

About 1Password:
We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
We are seeking a visionary and strategic leader to serve as our Director, Interactive Design. You will be responsible for developing and executing a comprehensive website design experience to achieve our brand and category-building objectives. You will lead a talented interactive design team. Your ultimate measure of success will be designing a website experience that will: 
– Illustrate how 1Password has created a new category and demonstrate its leadership 
– Advance 1Password’s journey from a single product to a multi-product platform
– Showcase 1Password’s value proposition as an enterprise cybersecurity provider without alienating millions of loyal consumer customers 
– Build relevancy and trust with security buyers
– Demonstrate that 1Password is a world-class cybersecurity company on par with Fortune 100 firms
In this role, you will serve as the driving force behind visually representing our brand strategy and category narrative on our website, shaping how the world perceives and interacts with 1Password. In this role, you will design our website to captivate audiences, spark conversations, and drive meaningful connections.
1Password’s brand stands for something different. We believe that security software should make its users more productive, not inject productivity-robbing friction into their daily experience. Unlike most enterprise security software companies who build software for security administrators that is then imposed on employees, for the last eighteen years, we have embraced a human-centric approach to everything from our product design North Stars, to ways we engage with customers and future buyers. One of the joys and challenges you will face in this role is to build on this legacy and help our audiences understand and appreciate what sets us apart.
Reporting directly to the Sr. Director of Creative and Brand: this is a remote role within the US or Canada.

What we’re looking for:

  • Proven experience as a Director of Interactive Design, Website Design Director, or a similar senior role in public or late-stage B2B SaaS companies as well as digital agencies. 
  • At least eight years of experience in leadership or senior roles across interactive website design, preferably with some experience working for companies targeting cybersecurity or IT persona.
  • A visionary in website design, including expert analytical, strategic, and conceptual design skills.
  • A champion of user interactive design principles with a proven track record of delivering web experiences that delight customers. 
  • Demonstrated critical and creative thinking skills with a collaborative approach to leading a cross-functional project team through complex visual design challenges.
  • Proven track record of building and scaling web design teams, developing workflow processes for efficient production of deliverables, and working with sprints across a cross-functional design, UX, UI, content, and engineering team.
  • Proficiency in buyer journeys for both B2B and B2C audiences, including self-service business and sales-assisted motions. 
  • Ability to balance between strategy and execution of web design.
  • Excellent written and verbal communication skills, with a gift for visual storytelling.
  • Passion for innovation and a relentless drive to push the boundaries of what’s possible.
  • Exceptional leadership skills with an ability to inspire, develop, and lead a world-class team.
  • Proven experience in creating simple, elegant, and scalable design systems for B2B websites. 
  • An understanding of the cybersecurity industry, trends, and technologies, and the ability to construct persuasive visual storytelling for security and IT audiences.

What you can expact:

  • Strategy: Develop the vision, strategy, and standards for interactive web design. Align the mission, structures, methods, and resources to achieve ambitious company objectives.
  • Leadership: Hire, develop, retain, and nurture exceptional, versatile, diverse, and intrepid talent. Inspire a culture of creativity and excellence, coaching a team to produce best-in-class work. Partner with web strategists, web product managers, developers, engineers, and brand designs to achieve seamless cross-functional collaboration.
  • Brand: Create a compelling website design experience that elevates our brand, drives market leadership, and fosters robust engagement with our target audiences.
  • Storytelling: Lead our website storytelling with compelling designs, still and motion graphics, and videos.
  • Analysis: Understand our B2C and B2B buyer research and design first-touch-to-success outcome buyer journeys that can be brought to life through messaging, content, and design on the website 
  • Design: Create a world-class design system by pioneering and implementing design patterns that prioritize user experience, simplicity, and elegance. Maintain a rigorous focus on user-centered design, incorporating research, testing, and feedback into the decision-making process. Ensure design experience maximizes the number of customer journeys. 
  • Build: Partner with the brand design team to evolve and scale 1Password’s brand identity into a dynamic and ownable web visual system that delights users. Build foundation, governance, maintenance, and evolution of a world-class digital design system.
  • Innovation: Stay at the forefront of industry trends, guiding the application of innovative design solutions that strengthen brand impact. Drive innovation in digital experiences, ensuring 1Password remains cutting-edge through staying informed on digital design trends, emerging technologies, and best practices.
  • Collaboration: Communicate design vision effectively to teams and stakeholders, rationalize design choices, collaborate with UX team, and advocate for the best user experience. Act as a trusted partner for internal and external teams working with our web team.
  • Data-driven: Analyze website performance metrics to drive continuous interactive design improvement.  Partner with the web strategy team to conduct ongoing A/B experimentation.