Join the dynamic team at Patrique Mercier Recruitment JP as a German-Speaking Technical Support Associate in the picturesque country of Greece! This exciting opportunity includes a fully paid relocation package, allowing you to immerse yourself in a new culture while advancing your career. In this role, you will provide top-tier technical support to German-speaking customers, ensuring they receive the guidance and assistance they need for an exceptional experience. Work in a collaborative atmosphere where your contributions are valued and enjoy the stunning Mediterranean lifestyle!

Responsibilities

• Provide excellent technical support to German-speaking clients through multiple communication channels.
• Troubleshoot technical issues and resolve inquiries in a timely manner.
• Maintain an in-depth understanding of the company’s products and services.
• Document customer interactions accurately in the CRM system.
• Collaborate with cross-functional teams to improve service efficiency and customer satisfaction.
• Participate in training and development sessions to enhance service skills and product knowledge.
• Utilize customer feedback to contribute to the continual improvement of support processes.

Requirements

• Fluency in German and English, both spoken and written.
• Strong communication and interpersonal skills focused on customer service.
• Previous experience in technical support or customer service is an advantage.
• Ability to handle multiple inquiries simultaneously in a fast-paced environment.
• Excellent analytical and problem-solving abilities.
• A proactive and team-oriented approach with a desire to learn.
• Willingness to relocate to Greece and embrace new experiences.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )