Join the dynamic team at Patrique Mercier Recruitment JP as a German Speaking Customer Care Associate and embark on an amazing journey to Greece! This role offers not only an exciting career opportunity but also a fully paid relocation package to help you settle into your new home in this beautiful Mediterranean country. As a Customer Care Associate, you will be the voice of the company, ensuring that our customers receive the highest level of support and care. You will effectively handle inquiries and provide solutions, contributing to a great experience for our German-speaking clients. This is more than just a job; it’s a chance to grow professionally while enjoying life in Greece. If you are passionate about customer service and ready to take your career to the next level in a stunning setting, we want to hear from you!

Responsibilities

• Assist German-speaking customers with inquiries via phone, email, and chat, delivering top-notch service.
• Resolve customer issues promptly, accurately, and with a positive attitude.
• Collaborate with team members to share knowledge and best practices.
• Document customer interactions and feedback in the CRM system diligently.
• Engage in continuous learning to familiarize yourself with company products and services.
• Provide feedback to management to enhance service processes and customer satisfaction.
• Participate in team meetings and contribute ideas for improving customer care.

Requirements

• Fluent in German and English, both written and verbal.
• Exceptional communication skills and a customer-oriented mindset.
• Strong problem-solving abilities, with an emphasis on detail.
• Previous experience in customer service is a significant advantage.
• A team player who thrives in a collaborative environment.
• Willingness to relocate to Greece and immerse yourself in a new culture.
• Positive attitude and a desire to continuously improve and learn.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )