Elevate your career with Patrique Mercier Recruitment JP and step into a new adventure in Greece! We are on the hunt for proactive and dedicated German-speaking customer service representatives to join our thriving team. This incredible opportunity comes with fully paid relocation, allowing you to enjoy the rich culture, stunning landscapes, and vibrant lifestyle of Greece while you work. In this role, you will engage with customers to provide exceptional support related to their inquiries and challenges, helping to build positive relationships with our automotive brand clients. If you are passionate about providing top-notch service and are ready to embrace a new cultural experience, this could be the perfect opportunity for you!

Responsibilities

• Deliver exceptional customer support to German-speaking clients through various communication channels, including phone, email, and live chat.
• Address inquiries and resolve issues promptly to ensure a satisfying customer experience.
• Maintain up-to-date knowledge of our company’s services and products to provide accurate information to customers.
• Document all customer interactions in the company’s CRM system to maintain accurate records.
• Collaborate with a team to brainstorm and implement strategies for improving customer service.
• Participate in training programs and meetings to enhance skills and service delivery.
• Contribute ideas to improve internal processes and customer satisfaction levels.

Requirements

• Fluent in German, both written and spoken; English language fluent.
• Strong customer service skills with excellent communication abilities.
• Ability to handle various tasks in a high-pressure environment.
• Problem-solving mindset with a keen attention to detail.
• Previous experience in customer service, especially in the automotive sector, is a plus.
• Proficient in using CRM systems and customer support software.
• Positive attitude, adaptability, and eagerness to embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )