Are you ready to take the leap into an exciting new chapter of your career? Patrique Mercier Recruitment JP is seeking candidates for a German-speaking position based in the beautiful landscapes of Greece, with all relocation expenses fully covered! This opportunity offers you the chance to not only advance your career but also to experience the richness of Greek culture, stunning scenery, and a welcoming community. In this role, you will utilize your language skills to provide excellent service, ensuring that our German-speaking clients feel heard and supported. If you are passionate about customer engagement and looking for an adventure abroad, this might be your perfect fit!

Responsibilities

• Provide top-tier support to German-speaking customers through various communication channels such as phone, email, and chat.
• Address customer inquiries and resolve issues promptly and professionally.
• Maintain a thorough understanding of the company’s offerings to deliver accurate information and guidance.
• Document all customer interactions in the CRM system clearly and accurately.
• Collaborate with team members to share insights and improve service delivery.
• Participate in training and development sessions to boost product knowledge and service skills.
• Contribute actively to team discussions regarding customer feedback and service improvements.

Requirements

• Fluent in German and English, both written and spoken.
• Strong communication and interpersonal skills with a focus on customer satisfaction.
• Ability to handle customer inquiries and issues efficiently and professionally.
• Experience in customer service or a related field is a plus.
• Proactive, adaptable, and able to thrive in a dynamic environment.
• A collaborative mindset and a desire to work in a team-oriented atmosphere.
• Willingness to relocate to Greece and embrace a new culture and lifestyle.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )