patrique-mercier-recruitment-jp Athens, Attica, Greece Full-time 2024-09-23

Start your career with Patrique Mercier Recruitment JP as a German Customer Support Representative and take your first step towards professional growth while enjoying the beautiful surroundings of the port town Piraeus in Greece!

This amazing opportunity includes a fully paid relocation package, allowing you to immerse yourself in a new culture while gaining valuable work experience. In this role, you will provide exceptional customer service to German-speaking clients, assisting them with inquiries, concerns, and product-related questions. Join us in a supportive and dynamic work environment where training and mentorship programs are designed to help you succeed. If you are passionate about helping people and eager to kickstart your career, we encourage you to apply today and explore all that Greece has to offer!

Responsibilities

  • Deliver outstanding customer service to German-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to products, services, and account information.
  • Resolve customer issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and feedback in the company’s CRM system.
  • Participate in training programs to develop your skills and product knowledge.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Contribute ideas for enhancing the customer support experience.

Requirements

  • Fluent in German, both written and spoken; English proficiency is a plus.
  • Strong communication skills and a passion for customer service.
  • Ability to learn quickly and adapt to a fast-paced environment.
  • Excellent problem-solving abilities and attention to detail.
  • No previous experience necessary; a willingness to learn is essential.
  • Positive attitude and a team-oriented mindset.
  • Willingness to relocate to Greece and embrace a new cultural setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Attractive Working Hours (Mo-Fr)
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )