Seize the opportunity to enhance your career with Patrique Mercier Recruitment JP in the stunning landscapes of Greece! We are seeking dedicated Czech-speaking customer service representatives to join our vibrant team. This exciting role comes with fully paid relocation, allowing you to embrace a new adventure in a beautiful Mediterranean setting. You will be the face of our renowned automotive brands, assisting customers with their inquiries and ensuring a seamless experience. If you have a passion for customer service and are ready to embark on a rewarding journey both personally and professionally, we invite you to apply!

Responsibilities

• Provide outstanding customer support to Czech-speaking clients via various channels, including phone, email, and chat.
• Address customer inquiries and resolve issues promptly and effectively.
• Maintain deep knowledge of company products and services to accurately assist clients.
• Document all customer interactions carefully in the company’s CRM system.
• Collaborate with your team to enhance service quality and improve customer satisfaction.
• Participate in training and development sessions to continuously improve your skill set.
• Contribute ideas for process enhancements to better serve our customers.

Requirements

• Fluent in Czech, both written and spoken; proficiency in English is required.
• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and manage multiple requests.
• Strong problem-solving abilities with a focus on customer satisfaction.
• Prior experience in customer service or a related field is preferred.
• Familiarity with CRM systems and customer support tools.
• A positive and adaptable attitude, ready to embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )