What we’re looking for:

• 5+  years of recent, full-time administrative/executive support, reporting to one or more executives
• Must be extremely adaptable to the ever-changing needs of a fast growing technology company
• Must be highly organized, efficient, and demonstrate innate attention to detail
• Must be willing to travel internationally 
• Experience working with executives in a fast-paced environment preferably in technology, media, internet or related companies
• Highly proficient in a variety of applications including Zoom, Slack, and Notion. Particularly so in Google Apps, including Google Calendar and Google Docs
• Flexible – in terms of responsibilities and responsiveness with a positive “can-do” spirit and adaptable to 1Password culture 
• Proven ability to drive projects forward while simultaneously multitasking in an environment with shifting priorities
• Quick learner – have a “knack” for tech – able to figure out new systems and adapt on the go
• Independent – able to work under little direction and exercise sound judgment when making time sensitive decisions
• Reliable teammate –  able to thrive in a team setting, willingness to help others, while also being able to work well independently
• Self-starter – knows when to trust instincts and when to ask for help
• Problem solver – proactively and efficiently identifies creative solutions 
• Trustworthy – must have impeccable discretion with access to sensitive company, customer, and personal information
• Exceptional communication and interpersonal skills – poised, professional, and articulate, as you will be representing the personal “brand” of your executive to many external partners across a wide variety of industries

What you can expect:

• Key Outcomes for this Role:
• Through clear and concise communication, ensure the VP of Customer Experience is aligned and focusing on the right priorities.
• Provide assistance to the Customer Experience Directors as we coordinate various activities and align goals.
• Establish a strong balance of approachability and professionalism within the leadership of the Customer Experience team.
• Collaborate with the current Executive Assistant Team and empower them to establish standards for high performance within the team itself and their departments.
• Calendar, Email, Travel Arrangements and Time Management:
• Align with the VP of Customer Experience and the CX Leadership team on their priorities and preferences and ensure time is managed efficiently to focus on the right priorities at the right time.
• Ensure the VP of Customer Experience is in lockstep with each executive team member. Understand executive team priorities and synthesize those priorities along with calendars and the broader corporate calendar.
• Organize Google calendar to develop a structure that allows the VP of Customer Experience and the CX Leadership team to be as effective as possible.
• Assemble appropriate materials to prepare the VP of Customer Experience and the CX Leadership team for meetings; distribute materials, briefings for customer meetings, investor meetings and more. Ensure agenda items are documented, log action items, follow up on outstanding items, etc.
• Arrange complex and detailed travel plans, itineraries, and agendas; and compile documents for travel-related meetings.
• Organizational Awareness and Relationship Development:
• Develop strong and professional rapport with customers, prospects, Board members, their assistants, and all employees
• Keep aware of the pulse of the organization 

Bonus points:

• Previous startup experience, preferably in a rapid, high growth environment
• Previous experience using 1Password
• Strong event planning experience 
• You are part of an external Executive Assistant community, that you can leverage for bringing forward new ideas and practices to our Executive Assistant Team