The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Join Our Team as an Automotive Claims Adjuster!
Do you love using your automotive know-how to solve problems and help customers? Want to dive into the world of insurance and make a real impact?
We’re Protective Life Corporation’s Asset Protection Division, and we’re on the hunt for an Automotive Claims Adjuster to join our team!
For over 60 years, we’ve been a `go-to for finance and insurance (F&I) solutions in the automotive, marine, powersports, and recreation vehicle industries. We work with thousands of dealerships and financial institutions across the U.S., offering top-notch vehicle protection products, training, and technology. Our portfolio of vehicle protection plans, GAP coverage, limited warranties, and ancillary products are designed to generate revenue with products that help drive customer retention and satisfaction.
Protective Asset Protection is part of the financial services holding company, Protective Life Corporation. Check us out at ProtectiveAssetProtection.com for more information.
What You’ll Do:
- Handle and adjudicate claims like a pro.
- Accurately receive intake on new losses and assess contract/agreement/policy coverage.
- Document and investigate new losses accurately.
- Keep our customers smiling with top-tier service.
Your Day-to-Day:
- Engage professionally with customers on phone inquiries regarding claim processing and coverage.
- Authorize claims and answer a high volume of inbound calls.
- Process and complete all paperwork according to established procedures.
- Take on other tasks as needed.
What We’re Looking For:
- 2+ years in an automotive service environment as and Automotive Technician or Service Advisor, required.
- Stellar communication skills, attention to detail, and multitasking abilities.
- A knack for thriving in a fast-paced environment and identifying and removing obstacles to ensure efficient workflow.
- Computer savvy with skills in in computers and applications, (e.g. MS Word, Excel) with ability to work with multiple systems.
What You Bring:
- Excellent communication: work independently and communicate effectively with contract holders, agents, dealers, internal customers, and teammates.
- Sharp analytical skills: make smart decisions based on contract details and use good judgment to provide applicable contract benefits on claims.
- Minium of a high school diploma.
When You’ll Work:
- 40 hours per week, Monday to Friday, 8 AM – 8 PM, with a rotating Saturday every 6-8 weeks.
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